Operators said

Sales team, hiring & comp

Review about 10 cold calls longer than three minutes with the whole sales team once a week. Listen

Jonathan gathered his five reps each week in a meeting room and listened together to about 10 cold calls, each over three minutes, then asked what they heard, what was good and what to improve. He said reps were uncomfortable hearing their own voices, but judging themselves on the calls, sometimes weeks later, helped them grow.

“we sit in a meeting room and we pick up 10 different calls, 10 different cold calls that were more than three minute minimum calls.”

From How to Move from Founder Selling to Scaling a Sales Team w/ Jonathan Anguelov (Co-Founder, Aircall).