Delegating a task to a teammate who does it 70% as well as the rep would is far better than having it not done, so teach and trust the team. Listen
Stuart says reps must avoid playing hero ball, since no one can be in every discussion on an account at this scale. He describes investing in teaching the inside team, trusting them, and accepting their mistakes, until a quarter or two later everyone is running around ten meetings a week. He argues that 70% quality delivered at scale beats 0% from a rep who lacks time.
“70% is a lot better than 0% if I didn't have time to get there.”
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From The Discipline Behind Nine-Figure Deals with Stuart Gwynn.