Gainsight Atlas charges for a managed renewal outcome rather than for software, combining AI agents and human renewal managers to run a client's renewal book. Listen
Grant Clarke describes Atlas as an operational framework that combines an AI agent with a renewal rep to manage a renewal book on the client's behalf. The client pays for the outcome, not for the product or the software. Josh Schachter summarizes it as 'give us the keys,' with Atlas acting as the client's renewal managers and Grant calling it an extension of the client's team.
“It does that in a way that we are delivering an outcome so the company pays for the outcome not for the product not for the software.”
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From Can AI Really Manage Your Entire Renewal Book? ft. Grant Clarke (Gainsight)).