Running a zero-to-one AI build and a scaled SaaS business at the same time was impossible for Mutiny because they require opposite leadership styles. Listen
Mutiny initially planned for its existing SaaS business to fund the AI build. Jaleh said the zero-to-one phase is a benevolent dictatorship, while a scaled business depends on delegation, autonomy, goals and OKRs, and the two modes conflicted. She said the team was surprised when the CEO started making all the calls and sometimes pivoting on decisions already made, which is really bad to do in a scaling phase.
“The zero to one journey is a benevolent dictatorship. And running a scale business is all about delegating and autonomy and giving people goals and OKRs and planning and things like that.”
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From The (Painful) Pivot To AI-Native: What They Don't Tell You | CEO @ Mutiny, Jaleh Rezaei.