Operators said

Strategy & market

For a large enterprise, rebuilding the integrations to billing, finance and back office is a major cost, even if a custom build is technically possible. Listen

Ghazi said that at a large enterprise, billing, finance, accounting, true-ups and delinquencies are tightly integrated with the front office, so a vibe-coded replacement would require rebuilding all of that plumbing. He said it could be done, but the question is whether to invest that time, and he sees it as a large uplift for organizations that have run for decades. Kyle added governance, security and stability as further heuristics for buying.

“if you're a big enterprise organization like that, you're not building your own CRM.”

From E69: Stop Paying For SaaS: The AI Playbook Driving A $1B Trajectory | Ghazi Masood, CRO @ Replit.